How It Works

How do I get the kit and send it back?:

  1. Choose your desired dates - we will dispatch in time to make sure that your parcel arrives the day before you chose. If for some reason the kit arrives late, we will issue you with 2 free additional days.
  2. If you chose 1 Day, (e.g. 20th August - 21st August) the kit will arrive on the 20th August. You can then use everything from the 20th-21st.
  3. The kit must then be returned on the 22nd August (by Midday), to a post office or via collection using a pre-paid label.

 

What if I don't know how to tuft?

This is perfectly fine, and is why we have created a fully comprehensive course that is short and snappy, but filled with every little bit of information you need. All you'll need to do is follow our course and you will have yourself a gorgeous rug!

 

There is not a design I want to do?

Not to worry, you can select to do your own design, and it's cheaper! We also make sure to include a HDMI to HDMI and a HDMI to USB-C cable so you can connect your design to a included projector. All you'll need to do is supply yourself with your own yarn! Which can be bought anywhere however we recommend Hobby Craft's WI 100g Yarn as its the best value and works wonders.

 

What if I have a problem and can't fix it?

We have 24/7 support, to contact us click here and we will get back to you as quickly as possible or message us by clicking the little icon in the bottom left.

 

Is there anything I need to have before I start?

No, absolutely everything is included (unless you have chosen your own design). If you have chosen your own design you will need to supply yourself with yarn from a store near you. We recommend going to a small local store, or if you're near one a Hobby Craft and get their WI 100g or 50g balls of yarn, they always have great deals on and last a long time.

 

Can I make a bigger rug than 1m x 1m? 

You can, we offer a 6ft x 4ft tufting frame, which also comes with additional yarn and a 6ft x 2ft tufting fabric. Get yours here, just make sure you have a place big enough! 

 

What if I want to make more than one design? 

If you're feeling creative and want to make an additional design, you can! Just click here and choose either one of our own designs or create one of your own masterpieces, everything is included, you get an additional tufting fabric, yarn if you have chosen one of our own design!

 

Don't have a design that you want?

If we don't have a design that you want, and don't want to design it yourself. If popular enough we may add it to our store. All you need to do is contact us by clicking here, or speak to us by clicking on the small purple icon in the bottom left. We are always here to help!